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Security & Compliance

Enterprise-grade security protecting your workforce and operational data with industry-leading certifications

ISO 27001
Certified
SOC 2 Type II
Compliant
GDPR
Compliant
99.9%
Uptime SLA

Built on Security-First Architecture

At Iceipts, security is not an afterthought—it's the foundation of everything we build. Our platform protects sensitive HRMS data, industrial operations, and compliance records with military-grade encryption and comprehensive security controls.

End-to-End Encryption

AES-256 encryption at rest, TLS 1.3 in transit. All data encrypted with customer-specific keys.

  • 256-bit encryption
  • Perfect forward secrecy
  • Key rotation policy
  • Hardware security modules

Access Control

Granular role-based permissions with multi-factor authentication and single sign-on support.

  • RBAC & ABAC
  • MFA enforcement
  • SSO (SAML, OAuth)
  • IP whitelisting

Data Protection

Automated backups, disaster recovery, and data residency controls for regulatory compliance.

  • Daily backups
  • 90-day retention
  • Geo-replication
  • Point-in-time recovery

Continuous Monitoring

24/7 security operations center with real-time threat detection and incident response.

  • SIEM integration
  • Intrusion detection
  • Anomaly detection
  • Audit logging

Infrastructure Security

Cloud-native architecture with auto-scaling, DDoS protection, and network segmentation.

  • AWS/Azure hosting
  • DDoS mitigation
  • Firewall rules
  • VPC isolation

Application Security

Secure development lifecycle with regular penetration testing and vulnerability assessments.

  • OWASP compliance
  • Pen testing
  • Code scanning
  • Dependency checks

Compliance & Certifications

ISO 27001 Certified

Information Security Management System

Iceipts is ISO 27001:2013 certified, demonstrating our commitment to information security best practices. Our Information Security Management System (ISMS) covers all aspects of data protection, risk management, and security controls.

Annual third-party audits
Comprehensive security policies
Risk assessment framework
Incident management procedures
Business continuity planning

SOC 2 Type II

Service Organization Controls

Our SOC 2 Type II certification validates our controls over a 12-month period, covering security, availability, processing integrity, confidentiality, and privacy (Trust Service Criteria).

Security: Protection against unauthorized access
Availability: 99.9% uptime commitment
Processing Integrity: Complete, accurate data processing
Confidentiality: Protection of sensitive information
Privacy: GDPR and data protection compliance

Regulatory Compliance

GDPR Compliance

European Union

Full compliance with General Data Protection Regulation for EU customer data.

  • Data portability
  • Right to erasure
  • Consent management
  • DPO appointed
  • DPIA processes

Indian Data Laws

India

Compliance with IT Act 2000, labor laws, and upcoming Digital Personal Data Protection Act.

  • IT Act compliance
  • PF/ESI regulations
  • Shops & Establishments
  • Labor law adherence
  • Tax compliance

Industry Standards

Global

Adherence to international security standards and industry best practices.

  • OWASP Top 10
  • PCI-DSS (payments)
  • NIST framework
  • CIS benchmarks
  • Cloud security

Security Best Practices

Secure Development Lifecycle

  • Code Reviews: Mandatory peer review for all code changes
  • Static Analysis: Automated SAST scanning for vulnerabilities
  • Dependency Scanning: Continuous monitoring of third-party libraries
  • Penetration Testing: Quarterly external security assessments
  • Bug Bounty Program: Responsible disclosure program for security researchers

Incident Response

  • 24/7 Monitoring: Round-the-clock security operations center (SOC)
  • Incident Response Team: Dedicated team for security incidents
  • Response SLA: Critical incidents acknowledged within 15 minutes
  • Breach Notification: Customer notification within 72 hours (GDPR compliant)
  • Post-Mortem Analysis: Root cause analysis and remediation for all incidents

Organizational Security

Employee Practices

  • Background Checks: Verification for all employees with data access
  • Security Training: Mandatory annual training on security best practices
  • NDA & Confidentiality: All employees sign comprehensive NDAs
  • Least Privilege: Access granted on need-to-know basis only

Physical Security

  • Data Centers: Tier III/IV certified facilities with 24/7 security
  • Access Control: Biometric access, CCTV, and security personnel
  • Equipment Security: Encrypted hard drives, secure disposal processes
  • Disaster Recovery: Geo-redundant backups and business continuity plans

Data Residency & Sovereignty

We offer flexible data residency options to meet regulatory requirements and customer preferences.

India

Mumbai, Pune
IT Act 2000, upcoming DPDP Act
  • Primary hosting
  • Low latency
  • Local compliance
  • INR billing

Middle East

Dubai, Abu Dhabi
UAE Data Protection Law
  • Regional hosting
  • MENA support
  • Arabic interface
  • AED billing

Europe (Coming Soon)

Frankfurt, Ireland
GDPR, SCHREMS II
  • EU data residency
  • GDPR native
  • Privacy Shield
  • EUR billing

Security Questions or Concerns?

Our security team is available to answer questions, discuss compliance requirements, or address any security concerns you may have.

  • Security Team: security@iceipts.com
  • Report Vulnerability: security@iceipts.com
  • Request SOC 2 Report: compliance@iceipts.com
  • Phone: +91 8308099400

Responsible Disclosure

If you discover a security vulnerability, please report it responsibly:

  1. Email security@iceipts.com with details
  2. Allow us 90 days to investigate and remediate
  3. Do not publicly disclose until fixed
  4. We will acknowledge within 24 hours
We appreciate responsible security researchers and may recognize contributors publicly (with permission).
Iceipts

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Our Offices

Headquarters
Baner-Pashan Link Rd
Pune, Maharashtra 411021
India
Branch Office
Bhubaneswar, Odisha
India
International Office
Tamouh Tower, Reem Island
Abu Dhabi
United Arab Emirates
Email
sales@iceipts.com
India
+91 8308099400
UAE
+971 561944600
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