Frequently Asked Questions

Iceipts is a complete dispatch automation and logistics management platform for transporters, mines, and manufacturers in India. It includes Logistics ERP for Transporters, HRMS, mining automation with RFID, gate-to-gate tracking, and government compliance features including Vahan, e-Way Bill, and e-Invoice integration.

Iceipts serves multiple industries including mining (coal, iron ore, limestone), manufacturing (steel, cement, auto), transport & logistics companies, warehousing, and distribution. We have specialized solutions for each vertical with industry-specific features.

Yes, Iceipts is available pan-India with implementations across all major states. We have strong presence in Maharashtra, Gujarat, Odisha, Jharkhand, Chhattisgarh, Karnataka, Tamil Nadu, Delhi NCR, and other regions. We provide local support and implementation teams.

Our mining automation solution uses RFID tags and IoT sensors for automated gate-to-gate vehicle tracking, weighbridge integration, material movement monitoring, and compliance reporting. It eliminates manual entry, reduces errors, and provides real-time visibility of all mining operations.

Iceipts integrates directly with the official Vahan Sarathi API to provide real-time vehicle verification. It automatically validates RC details, fitness certificates, insurance, permits, and blacklist status. This ensures 100% compliance and prevents unauthorized vehicles from entering your premises.

Yes, Iceipts has direct integration with the GST e-Way Bill portal. It can auto-generate e-Way Bills from invoices, create bulk e-Way Bills, send extension reminders, and manage cancellations. All data is automatically filled from your invoices eliminating manual entry.

Our HRMS module includes employee database management, GPS-based attendance, shift management, leave approval workflows, automated payroll with PF/ESI compliance, performance tracking, and employee self-service mobile app. It's specifically designed for logistics, transport, and mining workforce.

Implementation typically takes 2-4 weeks depending on the scope. For basic dispatch automation, we can go live in 2 weeks. More complex implementations with mining automation, RFID gates, weighbridge integration, and custom workflows may take 3-4 weeks. We provide dedicated implementation support.

Yes, Iceipts can integrate with most ERP systems including SAP, Oracle, Tally, and custom ERPs. We provide APIs and webhooks for real-time data synchronization. Common integrations include master data sync, invoice integration, and automatic posting of weighment data.

Yes, we provide comprehensive training to all users including admin training, driver app training, and ongoing support. We offer 24/7 helpdesk support via phone, email, and WhatsApp. Regular webinars and training sessions are conducted for new features.

Iceipts follows a subscription-based pricing model based on the number of vehicles/users and modules required. Pricing starts from ₹500/vehicle/month for basic dispatch automation. For mining automation with RFID, pricing depends on the number of gates and weighbridges. Contact us for a detailed quote.

Yes, we offer a 14-day free trial with full access to all features. During the trial, our team will help you set up the system, migrate your data, and train your users. No credit card required to start the trial.

The subscription includes software access, mobile apps, cloud hosting, automatic backups, regular updates, 24/7 support, training, and government API integrations (Vahan, e-Way Bill, e-Invoice). One-time setup fees may apply for RFID hardware and custom integrations.

Yes, Iceipts uses bank-grade security with 256-bit encryption, regular security audits, and ISO 27001 certified data centers in India. All data is backed up daily with 99.9% uptime SLA. We are fully GDPR and Indian data protection compliant.

Yes, Iceipts provides native mobile apps for both Android and iOS. Drivers, field staff, and managers can use the mobile app for attendance, trip updates, POD capture, and real-time tracking. The web dashboard is also fully mobile-responsive.

Iceipts has offline mode capabilities for critical operations. Data is stored locally and automatically synced when connectivity is restored. For RFID gates, we provide offline controllers that can work independently and sync data later.